BREAKING: NCC Orders Banks to Deduct USSD Charges Directly from Users' Airtime Starting June 3, 2025


 

📰 Full News Write-up:

In a major regulatory update, the Nigerian Communications Commission (NCC) has directed all banks to begin deducting USSD transaction fees directly from users' mobile airtime starting June 3, 2025. This directive marks a shift from the previous model where USSD charges were debited from users’ bank accounts.

According to the NCC, this move is aimed at resolving the lingering disputes between banks and telecom operators over unpaid USSD fees. Telecom providers have long complained about banks owing billions in USSD service charges, which they claim has made the service unsustainable.

💬 What This Means for Users:

  • When you use USSD codes for transactions (like checking balance, transfers, or buying airtime), the fee will now come directly from your mobile airtime, not your bank account.

  • Users must ensure they have sufficient airtime before initiating USSD transactions.

  • This change could limit access for users who rely on USSD services but rarely keep airtime on their phones.

📢 Reactions:

Some Nigerians have expressed frustration on social media, describing the move as a burden on already financially strained mobile users. Others believe it will bring transparency and help telcos get paid for their services.

📌 What to Do:

  • Monitor your airtime closely if you frequently use USSD.

  • Consider alternative banking options like mobile apps or internet banking where possible.

  • Expect notifications or policy updates from your bank or mobile provider in the coming days.

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